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About Sean

Product Designer, Dad, Yuboh, Aspiring Athlete, ENFJ & other things

Background

I’m a digital Product Designer based in Denver, Colorado. I live there with my wife and 9 month old daughter. Recently I’ve been taking a few months off to spend time with my family and work on my portfolio. When I’m not spending time with the family or working I love practicing Muay Thai, going on long bike rides, cooking yummy food and most recently have gotten really excited about my first home garden.

Over the last 8 years, I’ve worked in agencies, startups and large enterprise orgs across a variety of verticals. In recent roles, I’ve operated as an executive sponsored “agent of change” supporting large cross-portfolio reaching initiatives, improving stakeholder collaboration and working with Product leadership to kick-off or improve design processes.

My contribution as an “agent of change” was hard fought and has provided me with priceless opportunities to champion design in some of the most challenging cultures on their journey towards digital transformation.

A new career focus?

I’m in the market for a new role and looking for an entry level position in the emerging “Growth Design” space. I am extremely passionate about helping organizations measure the impact of their work. I see the quantitative experimentation practice as being the easiest way to connect design to an actual ROI.

I am open to other types of opportunities as well. Please contact me if you’re interested in chatting.

Experience

Macmillan Learning

An Ed-tech software startup nested within an industry leading textbook publishing company, with a focus on the humanities and higher education markets.
Sr. UX Designer
Mar 2019 - Dec 2019 • 10 mo
First dedicated UX role (100% remote) on the Macmillan marketing site team supporting large cross-portfolio onboarding improvements initiatives.
  • Led the design of cross-portfolio onboarding improvements touching SSO, Achieve, eCommerce, Launchpad, Sapling and LMS integrations. Activities included numerous collaborative workshops, intake sessions, journey visualizations, prototypes and discovery plans.
  • Led cross-portfolio stakeholder education on remote service blueprinting. Service blueprinting was adopted as the primary visualization for cross-portfolio alignment on the customer journey.
  • Led executive sponsored eCommerce design team process improvements that included collaborative discovery workshops and the implementation of SCRUM.
  • Led a cross-portfolio initiative to visualize the adoption lifecycle and identify gaps in any supporting customer data. Activities included collaborative workshops, funnel visualizations and a follow up JTBD research plan to fill any gaps in data.
  • Led a cross-portfolio initiative to improve the orgs ability to measure quantitatively. Activities included collaborative workshops, product analytics demos and collaboration with product leadership on the creation of a business case for acquiring a new product analytics stack.
  • Collaborated with product leadership on improvements to the product team workflows including the development of idea scoring, process visualizations, stronger collaboration with the dev team, and the implementation of remote Lean UX canvasing as the core workflow for the Product team intake process.

Design Leaders Group

An inclusive community of designers who are pursuing a leadership career path.
Co-founder & Event Organizer
Aug 2018 - Aug 2019 • 1 yr
  • Helped produce exclusive presentations, collaborative workshops and mentoring opportunities.
  • Established sponsor relationships with TEK Systems Staffing and Galvanize.
  • Led design of the spring 2019 presenter series on “Team Culture & Management” spanning 4 local in-person events over 4 months that included live webinar access.
  • Led design of the Panel Discussion on “Healing from Job Related Rejection”.
  • Led marketing for my events.
  • Led operations and on-site technical needs during events.

Angie’s List

A cross-platform product portfolio that helps home owners find service professionals i.e. handymen, plumbers roofers, etc.
Contract Sr. UX Designer
Oct 2018 - Dec 2018 • 3 mo
This was a super short-term role for one small data visualization project.
  • Led a remote design workshop for the Angie’s List product team to generate data visualization concepts for testing.
  • Generated dynamic Axure prototypes using the output of the design workshop.

Sling TV

Sling TV, is an OTT (over-the-top) internet television service owned by Dish Network.
Contract Lead UX Designer
Feb 2018 - Oct 2018 • 9 mo
Led executive sponsored design process improvements alongside key UX and business stakeholders for both Sling TV and Dish TV.
  • Defined and executed new design research functions including hypothesis workshops, quantitative data review, creation of user test panels and qualitative design testing.
  • Improved cross-team collaboration through the facilitation of various strategy and design workshops.
  • Mentored UX team members on the new processes and techniques.

Ria Financial

Ria Financial is part of an international money transfer services product portfolio with competitors like Moneygram, Western Union and Xoom.
Lead UX Designer
May 2017 - Oct 2017 • 6 mo
  • Led a discovery initiative for multiple international money transfer products including analytics review, customer surveys and interviews, usability testing, competitive analysis, GV design sprints).
  • Collaborated with the local Denver Product Managers and Developers on product design workflow improvements that included Aha idea scoring support and Jira design ticket management.
  • Led UX team members for various tasks including deconstruction of existing MVP products (heuristic evaluations, technical flow diagramming)

Rachio

A cross-platform B2C/B2B IoT "Smart Home" startup with a mission of "ensuring the availability of water" by helping optimize residential and commercial sprinkler use.
Lead UX Designer
May 2016 - May 2017 • 1 yr 1 mo
First product designer "on the ground" hired to establish all initial research and design workflows.
  • Worked directly with the CEO, CTO, VP of Product and other supporting roles.
  • Established all initial research and design workflows including SCRUM for design, contextual inquires, surveys, interviews, prototyping and bi-weekly usability testing.
  • Used contextual inquiries to uncover a variety of B2B and B2C onboarding challenges. Led the design of follow-up onboarding improvements.
  • Worked with the CEO to kick-off a Google Ventures Design Sprint focused on customer onboarding improvements leveraged by business customers (landscaping professionals).
  • Led the v03 redesign of the Rachio mobile app including evaluative research, collaborative workshops, technical flow diagramming, prototyping, testing and high-fidelity handoff to dev.
  • Led the design of a cross platform design system inspired by Google Material design supporting all major platforms including iOS, Android and Responsive Web.
  • Helped grow and mentor UX team for various activities including research, workshop strategy, UI Design and style guide management.

DN2K

A B2B IoT startup helping retail agriculture, big oil, dairy, aquaponics and other verticals synthesize device data into actionable insights.
Contract Lead UX Designer
Nov 2015 - May 2016 • 7 mo
  • Worked directly with the CEO and Product leadership
  • Produced data visualization dashboards and tappable prototypes for various verticals using Sketch and Invision.

Crank211

A boutique software design and development shop founded by past Aspenware leadership. We served startups, enterprises, major brands and had a direct relationship with Microsoft.
Lead UX Designer & Front-end Developer
Sep 2014 - Nov 2015 • 1 yr 3 mo
Started leading my own projects.
  • Produced and tested a tappable prototype for a TCBY vending machine.
  • Produced a tappable prototype for an iOS tablet loan application app. The stakeholders used it successfully to get investor backing for their startup.
  • Provided a full spectrum of services UX to Front-end Development for an Electronic Health Records system over 2 years on-site with the client in an agile work environment.
  • Produced adaptable UI designs for a Windows 10 Snapchat competitor app.
  • Redesigned a Web App featuring 1000’s of college campus tours to include a full screen responsive experience and improved User Interface.
UX Designer & Front-end Developer
Sep 2013 - Sep 2014 • 1 yr
Supporting UX role mentoring under Daren May and Dan Larson on a variety of projects.
  • Redesigned a Merchant Payment Platform including improved User Interface and Scenarios design for Point of Sale, Product Catalog, Ecommerce, Invoicing and Customer Management.
  • Redesigned the User Interface for a Medical Immunization Database.
  • Conducted User Research (Stakeholder Interviews, User Surveys and Competitor Benchmarking).
  • User Interface and Scenario Development (Sketching & Wireframing).
  • Rapid HTML Prototyping with Foundation and Bootstrap Responsive Web Design and Development.
  • High fidelity assets production.

Fruition

One of Denver's top rated SEO and marketing services. I supported their full service web and app development team.
UX Designer & Front-end Developer
May 2012 - Sept 2013 • 1 yr 5 mo
  • Led mobile web design practice improvements including the adoption of the Foundation framework for all web projects (web design language, theme standardization, high fidelity assets delivery).
  • Produced first interactive prototypes for Fruition’s Google Penalty Checker tool.
  • Produced interactive prototypes for Gym Points app.
  • Rapid html prototyping for various web apps and marketing sites using the Foundation Framework.
  • Collaborated with Fruition marketing stakeholders on the introduction of content personalization and measuring tools.
  • Defined and executed dozens of competitive studies.
  • Defined and executed dozens of surveys.
  • Conducted business stakeholder alignment workshops.
  • HTML / CSS theme design and bug fixes for drupal, magento and wordpress sites.

Splick-it

Splick-it is a white labeled cross-platform food ordering service serving national brands, where app users can order in advance and skip the line when they pickup their food.
Visual Designer
Aug 2011 - Aug 2012 • 1 yr 1 mo
  • Created mobile ordering app designs for national food franchise brands like Tokyo Joes, Snarfs and Subway using the the splick-it platform based on brand standards guides.
  • Performed quality assurance on all whitelabled designs by running local environments for iOS, Android and Ruby on Rails.
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