Macmillan Learning cross-portfolio onboarding improvements

“Sean's experimentation process has been invaluable. His team's research has illuminated blind spots in our product and have been an excellent exercise in seeing how real customers view and use our tool.”

“Sean did an excellent job of figuring out solutions to complex problems. He's a universally well-liked colleague and team player who brings great energy and leadership to teams he's involved with.”

“Sean came onboard with a great new approach for optimizing our processes. He helped teams to be more inclusive and collaborative. It was absolutely inspiring to learn how theories can be put into practical use.”

“Working closely with Sean, I've observed that he has an incredible commitment to quality research and design while also being very inclusive. He is an excellent facilitator in meetings and workshops, as well as a holistic and strategic thinker.”

“Sean's communication was excellent, his team had really great ideas on conducting the research and implementing the changes. I enjoyed working with them and look forward to partnering with them on future projects.”

“Sean is a hard working UX partner. He brings everyone under the collaborative umbrella, running service blueprinting and sketching workshops. His leadership allowed us to review products end to end, and help predict where we wanted the finished product to land.”

“Sean spearheaded intake sessions and discovery workshops for some of our major cross-portfolio initiatives. He improved collaboration across various stakeholder groups through the adoption of new tools and processes. It was a pleasure working with Sean!”

“I worked with Sean everyday. In addition to his polished research and design skillset, he is extremely talented at working with people. He came into an established team as the "new guy" and quickly became an agent of change in our organization.”

“Sean is champion of collaboration committed to helping all stakeholders understand the holistic view. He helped our team adopt a new design process to focus and streamline our projects from ideation to development. He is also fun to work with!”